Recent Posts

Busted Pipe in a Two Story Condo

8/17/2018 (Permalink)

One of our clients had a pipe bust in her upstairs master bathroom which caused an abundance of damage! The water went into her attic, down the stairs to her living room, dining room, kitchen, and garage. This client fortunately caught the leak very quickly and the pipe was only broken for about four hours while she was out of the house. If the leak wasn't noticeable and sat for an extended amount of time, it could have caused mold and a larger amount of damage into even more areas of her home. This quick response time is one major reason her home was taken care of so well. Our cleaning crew was able to get out there and pack up everything so that our production technicians could come in. They then began demo and put up containment barriers to then dry out all areas effected by the water damage. This client was so happy to see that SERVPRO of Novato/N. San Rafael truly makes it "Like it never even happened."

Warehouse Underwater

8/17/2018 (Permalink)

Commercial Warehouse Underwater A Commercial Water Loss in a Warehouse

Here at SERVPRO of Novato/North San Rafael, we respond "Faster to Any Size Disaster!" and that is why we are your best choice for your commercial losses. When a water damage takes control of your life, who's going to put it all back together again? The answer is WE ARE! In this warehouse water damage, we knew they could not be down and out for too long, for it would cost them too much to be shut down. We are quick to get the job done. This job was dry within three days ensuring that they could get back to work as soon as possible. We here at SERVPRO want to always make sure that we are making it "Like it never even happened."

Water to Spare! Novato, CA

8/7/2018 (Permalink)

Water Damage Water to Spare! Novato, CA One of our production technicians getting water out of the carpet before they remove it.

Who knew one broken pipes could leak so much water? This client had one pipe burst and she describes it has "When I came home, it was raining in my home." She was so stressed when all the water was pouring into her home. She called SERVPRO of Novato/N. San Rafael and we came over as fast as possible. Unfortunately there was water in almost every room in this client's home. Before we could remove the carpet our production technicians had to remove the water soaked up inside of the carpet. Thankfully this client was only away from the home for a short time. The pipe was only leaking for a few hours instead of days. With our fast response we minimized the damage as much as possible. We are lucky this client caught it so fast for now it will be even quicker for us to make it "Like it never even happened."  

Water Damage Caught Quick!

8/7/2018 (Permalink)

Water Damage Water Damage Caught Quick! The sight of puddles the owner walked into.
This store had a leak in the attic that made its way down to the main floor. There was so much water it left puddles as you can see in this photo. Luckily this store owner was only away for the weekend and caught this before mold could grow and fester, the possibility was very likely. Look at the list of outcomes that could happen if water damage is left alone for only 48hours.
  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

This shop was very lucky, for the worst that happened was warping of their hard wood floors. If any water damage happens to your business give us a call at (415)763-2080

Restoring Your Communities Commercial Properties After A Water Damage Event

8/7/2018 (Permalink)

Commercial Restoring Your Communities Commercial Properties After A Water Damage Event The water pouring out the front of a commercial water damage job.

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Novato/N. San Rafael

SERVPRO of Novato/N. San Rafael specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial House Fire

8/7/2018 (Permalink)

Commercial Commercial House Fire A view of some of the damage to the ceiling.

As you can see in the photo here, the fire destroyed the majority of the structure. The fire was started by an outside water heater, and was caught thirty minutes after the fire stared. Though that doesn't sound like a long time, that is a very long time in fire time. When a fire has that much time to burn, it gets hotter and hotter because it is burning through more "fuel" and some fuels burn hotter than others. The heat and flames caused the paint to boil and peal off the ceiling and walls and even in some places the fire ate holes through the walls and ceilings. The soot from a fire this large and long lasting, is very extensive. The soot was so thick there was no saving the walls that still existed. Our cleaning crew here at SERVPRO of Novato/N. San Rafael, went and saved as many belongings we could to bring back to our shop to clean. When there is a fire of this magnitude, cleaning doesn't always fix the smoke/soot smell. After we clean an item and it still smells of smoke and soot, we put it into our Ozone, to get rid of any remaining odors. Fire is very scary and serious. We are so thankful we could help this commercial company rebuild one of their properties to make it "Like it never even happened."

Rats in Your Shop?

8/7/2018 (Permalink)

Commercial Rats in Your Shop? A small shot of the rat damage

We understand what a pest pests can be. Rats are never welcome in a place of business. Once you call pest control and have removed the little occupants, we will come in and clean your business right up. Now trust us when we say we've done large rat problems with a lot of feces. The picture you see here was a commercial job we did of a large building. They had a massive rat and mouse problem and they left behind a mess and smell. We went in and cleaned it up. We know how people react to rats so we also can be trusted one hundred percent to keep it confidential whether or not it is a rat problem or water/fire. Here at SERVPRO we take jobs big and small. Give us a call for your rat feces problems. (415)763-2080

Mold in Local Salon

8/6/2018 (Permalink)

Commercial Mold in Local Salon Mold found under the cleaning station of this salon

Mold is widely not understood to its full extent. People who have water regularly in there home or business, like this salon, don't think about how that water effects there surrounding areas. If water isn't dried quickly and properly it can help mold and mildew thrive. Here are just a few facts to help you understand mold a bit better.

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

This salon is now very well informed on how to prevent mold in their future and how to handle it if they happen to get mold again. Remember if you ever find mold, don't touch it! Call us here at SERVPRO of Novato/N. San Rafael (415)763-2080

Fire Loss in Geyserville, CA

8/6/2018 (Permalink)

Fire Damage Fire Loss in Geyserville, CA The kitchen after the devastating fire.

The fire at this clients home in Geyserville California is thought to be caused by faulty wiring. The client called here at SERVPRO of Novato/N. San Rafael to come clean up the aftermath and restore. Our demo took a total of two weeks which is quite speedy for all that we accomplished. We tore out all carpet in this two story home along with padding, ceilings, walls, and flooring. All that was left in this two story home which was sadly burnt to a crisp, were the beams. When a fire happens, no matter how big, or small, you should always call SERVPRO because the smoke and soot caused by fires is extremely unhealthy to breath in and we have the equipment and tools to remove all the soot and smoke smell. The black in this photo is not just char marks, it is heavy, heavy, soot. If a fire happens in your home or business please call us here at SERVPRO of Novato/N. San Rafael (415)763-2080  

Team Work During A Storm!

8/6/2018 (Permalink)

Storm Damage Team Work During A Storm! Front of a home laying in the rubble of the structure it was once apart of before The Valley Fire.

People sometimes do not understand what a storm is. It is not always rain, thunder, lightning, a tornado, or a hurricane. It can be fire! Storms are scary and they cause so much damage in all of their forms. Back in September of 2015 California had its' third worst storm ever. Named The Valley Fire, it burned for about a week and did so much damage the local SERVPROS had to declare it a storm event. Now, Northern California has two huge fires currently burning. During storms you can see numerous different SERVPROS coming together as a team to help their own, and the surrounding communities. SERVPRO promises to make it "Like it never even happened." but in situations like the one you see in this picture, we know that we won't be able to achieve that goal, but you can bet we will work as hard as possible to get you as close as you can get to "Like it never even happened.", or until we've helped you as much as possible in this difficult time.