Fire, Water, Mold!
This job was very complex. this clients home caught on fire, then the sprinkler system, plus the fire hoses got water everywhere, and then there was mold. This poor client has fight the dreaded trifecta. In these situations, there are many steps our cleaning technicians have to go through to renew the items. First there is the drying out process. Then there is the process of finding the items that do and do not have mold on them. The once that do have mold will be Fire Damaged and insurance will handle all the details that go with that. The items that have been dried out will now be cleaned. Our techs will use special tools and products to remove as much soot as possible, if not all of it. Some burn marks might remain but we work to get all of the soot. After this the items that still have a lingering smell will be put in the ozone. Sometimes we will re-clean certain items and run it through the ozone for a second time. Through this process we achieve SERVPRO standard you and your family deserve.