What our Customers say...

Fire Damage Testimonials

Thank you SERVPRO for all you did. So wonderful! Thank you! Thank you!

I can not believe how quick you guys responded. Thank you for walking us through the first steps of this process. I hope the rest is this easy!

I know we have a lot of stuff but thank you for doing what you've done so far. I appreciate your kindness during this hard time. 


Dear Karen and Robert, Your staff has been amazing! Through the packing of all my things, to cleaning up after the contractors, to putting everything back. My wife and I couldn't be happier with the job you did. Thank you, thank you, thank you!


Your work was just FABULOUS! Thank you to Donna and her wonderful team, and thank you SERVPRO!

You guys are GREAT! Thank you so much!

"They did such a great job and always were accomidating to my needs. They went out of their way numerous times and you just do not find that type of customer service anymore. If anyone in my life went through a simular situation, God forbid, I would 100% recommend SERVPRO of Novato (SERVPRO of Novato/N. San rafael) to any of them. Thank you SERVPRO"

Thank you SERVPRO. Your crew was outstanding! We cannot even tell there was a fire here! It is remarkable how good your crews are. Thank you Robert and Karen!  

Well guys I'm sure going to miss talking to you, it really was nice, and Robert, the work you did is beautiful, and I thank you so much from the bottom of my heart.

SERVPRO has been undoubtedly the nicest company I have ever had in my home. They dealt with all of my stuff and cleaned it and my home and even unpacked everything the way it was. I was always able to speak to someone in the office who could answer all of my many questions. I would defiantly recommend SERVPRO (of Novato/N. San Rafael) to any of my kids or family. They get the job done and done right.

At this house, the saying is, "When it rains, it's probably a leak and we'd better call SERVPRO." Thank you for your generous gift of services to dry out the leak from our fire suppression system in recent weeks. That it happened this most recent time when my husband was in a critical phase of his death process was tragic timing. However, Beau, Cameron and the others dispatched the problem in the most effective and least disruptive way possible. Please know you have a loyal customer in Cloverdale should I ever require such services again.